- Policy

RETURN POLICY

Last updated February 20, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging along with proof or purchase or invoice, then mail your return to the address provided on the original invoice or the address provided to you through email from our official email connect@stellarforge.in. Please note, you will be responsible for all return shipping charges (unless otherwise informed). We strongly recommend that you use a trackable method to mail your return and provide us the tracking number to ensure quick return process.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:
- Digital Items
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: connect@stellarforge.in